In our Self-Service portal, you can easily get assistance with:

• Pre-Delivery Order Questions: Quickly find tracking information, and request order changes like address changes or product changes. While we cannot guarantee changes, we will do our best to accommodate your request.

• Post-Delivery Order Questions: Access to submit a return or exchange, or file a claim if your order has had an issue.

• File Product Claims: Seamlessly file a Warranty Claim for your Ridge gear or a Never Lost Forever Fit Claim for Rings.

• Product Information: Whether you’re looking for answers to questions about a product you’re interested in, or you’ve already purchased, we’ve got answers for you!

• Make a Suggestion: We want to hear from you about what you’d like to see from us, and how we can make Ridge better! We’re listening!

• And more!

Our portal is designed to provide quick answers and help us address your concerns efficiently.